Scheduling and reception

Organize your schedule.
Prepare every appointment.

Organize in-person and remote appointments in each clinic’s schedule. Your team follows booking and consultation format; you arrive with context in place.

med.Horizonte Clinic

Weekly schedule

In personRemote
21
Consultation · person AIn personConfirmed
Follow-up · person BRemote
22
Consultation · person CRemotePatient intake
23
Consultation · person DIn person
Consultation · person FRemote

Illustrative product view

From message to appointment

Less back and forth
to reach the consultation.

Patients get guidance, available times and a clear next step. The flow respects the chosen clinic and practitioner.

22:08

Receive the first message.

The assistant introduces itself and uses clinic information to guide patients: specialties, address, care and next steps.

Confirmed information.
No invented insurance coverage or availability.

22:10

Check the affiliated schedule.

Offered times come from that practitioner’s schedule at that clinic. The selected context guides booking.

The doctor may work at other clinics.
This time belongs to this affiliation.

08:30

Organize patient intake.

The intake form gathers what the patient shared for the treating practitioner. It prepares the conversation; it is not a clinical assessment.

Minimum data for guidance.
Clinical matters addressed in the consultation.

09:00

Start with context in place.

Schedule, affiliation and intake help the practitioner understand the situation before the consultation.

Times and people in this journey are illustrative.

Reception shows an appointment calendar to the patient.
Illustrative photograph · Pavel Danilyuk / Pexels
A better-prepared day

In person and remotely.
In each clinic’s schedule.

Set the time, clinic and consultation format. For in-person visits, patients get arrival details; for remote visits, the link to the video room.

The copilot and automations can support both formats, from preparation to consultation records.

See how affiliations work
What continues between consultations

Automate the work
that repeats.

Confirmations, reminders and handoffs are part of the clinic’s configured journey.

CONTEXT

Consistent guidance.

Address, specialties and clinic information support responses. Missing information must be confirmed.

CONTINUITY

Reminders along the way.

The routine can include confirmations and reminders according to the clinic’s prepared workflows.

PRIORITY

Urgency beyond scheduling.

Urgent situations are directed to immediate care. The assistant does not assess clinically or negotiate appointment times in that context.

For your medical practice

Less administrative work.
More control of your day.

Tell us how you work, at which clinics and with which teams. The next step starts with your reality.

Discover Med for my practice